FAQ’s

Will the SIM Card be compatible with my device?

Our SIMs work in any unlocked device that supports eSIMs.

What is a Fair Usage Policy?

A fair usage policy is a policy put in place by a network provider to limit the amount of data one user can download in a given time frame.

The fair usage policy prevents excessive usage from usersĀ overloading the network and slowing it down for others.

Do you offer a money- back guarantee?

Yes! Find out about our money back guaranteeĀ here.

Do you have any stores in Japan?

No, we don’t have any stores – our SIMs are only available online.

I really need a phone number in Japan, do you offer voice SIM Cards as well as data only?

We only offer data eSIM here at SIM Card Geek. However, we are powered by Mobal Communications who have the perfect voice SIM for Japan with a Japanese phone number. Check it out on their website here.